FAQs
Q: Do you have a guarantee?
A: Jay Scotts Company stands by the quality of our fiberglass manufactured planters. Each planter holds a three (3) year warranty from the time of acceptance of the product. We warrant the initial purchaser of our products that they are of quality material and workmanship and are free of manufacturing defects. Jay Scotts Company, at their sole discretion, will repair, exchange, or give credit for the original purchase price of any item proving to be of defective materials or workmanship. Mishandling, misuse, abuse, failure to follow the directions for use, unauthorized modifications, neglect, accidents, or any other hazard to the product voids the three-year warranty. Each planter comes with handling and planting instructions to ensure the longevity of your planter. It is highly encouraged to follow these instructions for the best use of Jay Scotts planters. Please note that it is the responsibility of the purchaser to ensure that water be able to drain sufficiently from the containers with outdoor use. This is notably important in regions that are subjected to freezing conditions. Please note that the Jay Scotts Company will not be liable for labor, shipping, delivery, or any other costs associated with a claim.
Q: How long will a fiberglass planter last?
A: Because our planters are made from high-quality materials like those used to manufacturer other outdoor products such as boats and cars one may expect a long lifespan with proper care and maintenance.
Q: Will fiberglass planters hold up well in extremely hot/cold climates?
A: Absolutely, there will not be any problems to use fiberglass planters in either very hot climates or very cold climates. In addition, planters will not crack in the winter from freezing temperatures.
Q: Do I need to empty the container in the winter?
A: It is not necessary to empty the planter in the winter as the material and finish is designed to handle expansion and contraction due to temperature variances.
Q: Will the color of the planter fade?
A: We use an industrial grade finish, similar what is used on automobiles, which has been UV tested and specially designed so it may be used outdoors. With proper care and maintenance such as waxing and cleaning the finish will stay beautiful for years to come.
Q: Are there drainage holes in the bottom of the planter?
A: Because our planters may be used indoor or outdoor, they do not come pre-drilled with drainage holes. If you request it at the time your order is placed, we would be happy to offer this service. If you choose to open the holes yourself this may be done with a standard drill and drill bit. There are not special tools required and no you will not damage the planter.
Q: Can I plant directly inside of a fiberglass planter?
A: Yes, these planters may be used for direct planting.
Q: What type of plants work best in my planter?
A: There are countless options for plants that will look attractive and work well in your planters. To make the best selection possible consider the following variables: Will the plant be placed indoors or out? Will the location have bright or minimal light? What is the ideal light, nutrient, water, and weather requirements for the plant? Some plants are not well suited to containers because their aggressive roots will fill all of the available space in the container and then begin to push their way through the container. While you don’t have to worry about this with many plants it is something to keep in mind. To ensure success in selecting the proper plants for your container, it would be wise to consult with your plant provider to be sure your plant grows well in the containers and to learn what soils, nutrients, lighting, and water are required to keep your plants healthy. Please note, Fiberglass planters may only be filled with a lightweight potting soil, not topsoil. See planting directions for more information.
Q: Can fiberglass scratch?
A: The fiberglass finish may scratch in your planter in the same manner that a car or boat fiberglass surface may scratch. While this is not a big concern once your plants are planted, it is important to be careful during transport, so you don’t scrape or move your planter against a rough surface. We do recommend that care is taken to protect the finish of your planters.
Q: How can I repair scratches?
A: There are several ways to correct a scratch on the surface of your planter. The finish on your planters consists of 4 layers. If the top layer is scratched, use a very fine sandpaper to smooth over and remove the scratch. For deeper scratches, Jay Scotts offers touch up paint.
Q: Will these planters bulge?
A: Your planters will not bulge provided they are not misused. Fiberglass planters may only be filled with a lightweight potting soil, not topsoil. See planting directions for more information.
Q: Do holes need to be put in the bottom of my planters?
A: This question depends on several variables. If you are using the planters indoors you do not want drainage holes. If you are using the planters outdoors, generally, you will need drainage holes to allow the water to drain from the bottom.
Q: How do I drill the holes?
A: We drill holes with a 1” spade bit for larger planters and ½” for smaller planters.
Q: Will you drill the holes in my planters? When do I need to let you know I want holes?
A: We would be happy to drill drainage holes in your planters at the time of your order. Please note that your order will specifically state “the planter item number” and directly below it “DRILL DRAINAGE HOLES.” Planters that are requested with drainage holes or modifications are not eligible for return.
Q: What type of soil do I need to use in my planters?
A: Like most planters, fiberglass planters need to be filled with potting soil which is more lightweight than regular soil. Do not fill your planters with regular soil, sand or rocks as the weight may damage the fiberglass with time.